ChatBots
By Steffani Nicole Shelby on July 25, 2023
Whether you need to find an address, business hours, specials, reservations, or want answers to other FAQ’s, ManyChat is the way to go. Chatbots can be exactly what many businesses need. The only issue is that not a lot of people know what they are. The purpose of having a chatbot is to reduce human interaction when it is deemed unnecessary. A chatbot removes repetitive things and answers questions that don’t need a real person to give an answer to. This provides business owners more time to focus on other areas of management for their company while still providing answers to basic questions that their customers or clients may have. There is a difference between Chatbots and AI.