Success Team
Customer Service
Help clients with websites, hosting, SEO, reputation services, account questions, and ongoing support.
- Customer communication
- Website and hosting support
- Service coordination
- Issue follow-up
- Client relationship support
Careers at Fawkes
Help businesses build better online.
Join a team focused on practical websites, hosting, SEO, reputation, sales, and customer support.
Fawkes Digital Marketing is the web design, hosting, SEO, and reputation division of Brilliance, Inc. We help businesses build a stronger digital presence and support the systems they depend on every day.
Join the Team
Current openings.
Explore current opportunities with Fawkes Digital Marketing in customer service, sales, and related support roles.
Sales Team
Sales Representative
Connect businesses with website design, hosting, SEO, reputation management, and other Fawkes digital services.
- Business outreach
- Lead development
- Service conversations
- Proposal support
- Customer relationship development
Working With Fawkes
Practical work. Real customers. Clear expectations.
Our work centers on helping businesses solve practical digital problems and supporting customers with clear communication, dependable follow-through, and useful technology.
Customer Focus
Understand what the customer needs and communicate clearly about the next step.
Dependability
Follow through on commitments, communicate when something changes, and take ownership of assigned work.
Problem Solving
Look for practical solutions instead of adding unnecessary complexity to a customer's problem.
Communication
Explain technical or service-related information in language customers and teammates can understand.
Continuous Learning
Stay willing to learn new tools, processes, services, and technologies as the business evolves.
Accountability
Be responsible for the quality of your work, your communication, and the experience you help create.
Fawkes Digital Marketing
Digital services for growing businesses.
Fawkes focuses on website design, managed hosting, business email, SEO, local search, reputation management, and customer-facing digital strategy.
Brilliance, Inc.
Part of a broader technology company.
Fawkes operates as a division of Brilliance, Inc., connecting the digital-marketing side of the business with broader software, automation, communications, and operational technology.
Don't See the Right Role?
Introduce yourself anyway.
We are always open to hearing from dependable, motivated people who may be a good fit for future customer service, sales, marketing, web, or technical opportunities.
careers@fawkesdm.com