Information You Provide
We may collect information submitted through contact forms, quote requests, consultation requests, account updates, support requests, billing interactions, email communication, or other service-related conversations.
Privacy & Data Protection
Privacy policy.
Fawkes Digital Marketing respects your privacy and works to handle personal information responsibly.
This policy explains how information may be collected, used, protected, retained, and shared when you interact with our website, forms, hosting, email, SEO, analytics, support, and other digital services.
Information We Collect
We collect information needed to operate and support our services.
Fawkes may collect information you provide directly along with technical or usage information generated when you interact with our websites, systems, or services.
Last updated: October 14, 2025
Technical Information
We may process information such as IP address, browser type, device details, system logs, referral information, security events, and other technical data needed to operate and protect our services.
Website & Usage Data
Website activity, page interactions, form activity, analytics information, and performance data may be collected to understand usage and improve digital experiences.
Service Information
When providing website, hosting, email, SEO, reputation, or other digital services, we may process information necessary to configure, maintain, troubleshoot, secure, and support those services.
How Information Is Used
Information supports service, communication, and security.
Information may be used to respond to inquiries, provide and improve services, manage customer relationships, maintain website and hosting environments, process service or billing activity, troubleshoot problems, maintain security, and meet legal or contractual obligations.
Service Delivery
To provide website design, hosting, email, SEO, reputation, social, and other digital services requested by customers.
Customer Support
To respond to questions, investigate issues, maintain services, and communicate about customer accounts or projects.
Security
To detect misuse, investigate incidents, protect accounts, maintain logs, and reduce risks to customers and infrastructure.
Improvement
To understand website and service performance and improve functionality, usability, content, and visitor experience.
Communication
To provide service notices, requested information, account communications, and other appropriate business messages.
Legal & Operational Needs
To maintain records, protect legal rights, meet contractual obligations, respond to lawful requests, and support business operations.
Customer Data
Customer-provided data remains customer-focused.
When Fawkes supports a customer website, hosting environment, form, email system, marketing service, or other digital solution, customer-provided information is used to deliver, operate, maintain, and support those services.
Fawkes does not claim ownership of customer-provided business data merely because that information is processed through services we support.
Service Providers
Some services rely on trusted third parties.
Hosting providers, email systems, payment processors, analytics platforms, software vendors, and other service providers may process information when necessary to provide their respective services.
Access should be limited to parties with a legitimate operational, contractual, technical, or legal need.
Use of Customer Information
We do not sell customer data.
Fawkes Digital Marketing does not sell customer data as part of its ordinary business model.
Information may be shared with service providers, professional advisers, infrastructure partners, or other parties when reasonably necessary to provide services, protect systems, fulfill contractual obligations, comply with law, or support legitimate business operations.
Security Safeguards
Practical safeguards help protect information.
Fawkes uses administrative, technical, and organizational safeguards designed to reduce unauthorized access, disclosure, misuse, alteration, or loss of information.
Secure Transport
Encrypted transport and secure connections are used where appropriate.
Access Controls
Access to systems and information is limited according to operational need and authorization.
Service Providers
External providers may be selected based on business, technical, security, and service requirements.
Monitoring & Support
Logging, review, maintenance, and support processes may be used to identify problems and protect services.
Data Retention
Information is retained based on purpose and need.
Information may be retained for as long as reasonably necessary to provide services, maintain records, satisfy contractual commitments, resolve disputes, support security, meet legal requirements, or fulfill legitimate business purposes.
Retention periods may vary depending on the type of information and the services involved.
Privacy Rights
Privacy rights depend on applicable law.
Depending on your location and relationship with Fawkes, you may have rights relating to access, correction, deletion, restriction, objection, portability, or other treatment of certain personal information.
Requests may be subject to identity verification, legal exceptions, contractual requirements, retention obligations, and other applicable limitations.
Privacy Oversight
Questions about privacy or personal information?
Contact us with privacy questions, data-protection concerns, personal-information requests, or questions about this Privacy Policy.
Fawkes Digital Marketing
1013 Fuller Street SW
Cullman, AL 35055
Cullman, AL 35055
Privacy Inquiries
support@FawkesDM.com
256-258-8593
256-258-8593