Fawkes Digital Marketing Blog Article

Virtual Mailboxes vs. Physical Mailboxes

 10/7/2025 | Tags: Business

How They Work, What They Cost, and How to Choose the Right Option

In today's digital world, managing mail doesn't have to mean checking a physical box every day. Whether you're a small business owner, remote professional, or frequent traveler, virtual mailboxes have become a convenient and secure alternative to traditional mail management.

This guide explains how virtual mailboxes work, how they compare to physical mailboxes and USPS Informed Delivery, and how to choose the best option for your needs.

What Is a Virtual Mailbox?

A virtual mailbox is a digital service that gives you a real physical mailing address where your mail and packages are received, scanned, and managed online. Instead of driving to your PO box, you can log in from any device to view and handle your incoming mail.

When mail arrives, trained staff at a secure mail-handling facility scan the envelope or package label and upload the image to your digital dashboard. From there, you can:

  • View scanned images of your mail.
  • Request mail to be opened and the contents scanned.
  • Have mail forwarded to another address.
  • Shred and securely dispose of unwanted items.
  • Store important documents digitally.

It's like having a full-service mailroom accessible from anywhere.

How Virtual Mailboxes Work

Choose a Plan and Address

You start by selecting a virtual mailbox provider and choosing your preferred city or state for your address. Some even let you pick prestigious business addresses.

Redirect or Forward Your Mail

You can update your mailing address with the USPS or forward mail from your home, office, or existing PO Box.

Receive, View, and Manage Online

As mail arrives, you'll get a notification with scanned images of each piece. You decide what happens next—open, forward, store, or shred.

Access Anywhere

Your virtual mailbox dashboard can be accessed from your phone, tablet, or computer—no matter where you are.

Where Virtual Mailboxes Are Located

Virtual mailbox providers operate secure mail-handling facilities across the U.S. and internationally. When you sign up, you can choose from various address options such as:

  • Major cities like New York, Los Angeles, Miami, or Dallas.
  • Specific states or business hubs for a local presence.
  • Premium business addresses for branding and credibility.

These facilities are staffed by authorized personnel trained to handle mail securely and in compliance with USPS regulations.

A Great Reason to Move to Virtual Addresses: Stop Changing Addresses When You Move

If you've ever had to change your physical mailing address through the U.S. Postal Service, you know what a hassle it can be.

When you move, you can launch the Change of Address process online through the USPS website, which activates their mail-forwarding service for 12 months. During that time, the USPS will redirect your mail to your new address — but after that, it's up to you to make sure every company, bank, subscription, and contact has your new information.

That may not sound too bad if you move once every few years. But if you're in the military, a traveling professional, or someone whose company relocates frequently, this process can become frustrating and time-consuming.

With a virtual mailbox, you don't have to update your address every time you move. Your mail is sent to a permanent, secure facility that stays the same no matter where you live. The best virtual mailbox providers have locations all across the country, letting you choose an address that fits your business or personal needs — and your mail can follow you anywhere, digitally.

It's a smarter, simpler way to stay connected without the endless paperwork or missed deliveries that come with frequent address changes.

Typical Virtual Mailbox Costs

Virtual mailbox pricing depends on the provider and the level of service. Here's a general breakdown:

Plan TypeTypical Monthly CostIncludes

  • Basic
    • Cost: $10–$20
    • Includes: Limited incoming mail, basic scanning, storage
  • Standard
    • Cost: $20–$40
    • Includes: More mail items, open & scan options, mail forwarding
  • Business / Premium
    • Cost: $40–$100+
    • Includes: Multiple recipients, package handling, check deposits, virtual address options

Many services also offer annual discounts or a free trial so you can test before committing.

How You Receive Information from a Virtual Mailbox

Every time a piece of mail is received, you'll get an alert via email or app notification. Log in to your secure account to:

  • See an image of the envelope.
  • Choose to have it opened and scanned.
  • Request mail forwarding to any address.
  • Download scanned documents in PDF format.
  • Schedule shredding for privacy protection.

The entire process is encrypted and compliant with USPS and privacy regulations. It's ideal for anyone who values both convenience and security.

Popular Virtual Mailbox Providers

A few well-known services include:

  • iPostal1: Over 3,000 address options, good for individuals or businesses. Services they offer include:
    • Over 500 street addresses available throughout the US.
    • A free mobile app to check your mail, available for iPhone or Android.
    • Scanned incoming envelopes and packages with 2 GB free cloud storage.
    • Phone or faxing available.
    • Check depositing offered if the bank accepts mail-in deposits.
  • Anytime Mailbox: User-friendly dashboard and global address network. Services they offer include:
    • Access to your virtual mailbox via multiple devices.
    • Opening and scanning of your mail contents.
    • Free cloud storage (no limits).
    • Forwarding of any envelopes or packages.
    • Mail-in check depositing to any bank.
  • PostScan Mail: Offers package forwarding and business mail management. Services they offer include:
    • Access your scanned email from any device.
    • Mail opening and scanning available.
    • Envelope and package forwarding.
    • 30 days free storage of physical items.
    • Online mail management filters for organizing your scans.
  • Traveling Mailbox: Designed for remote workers and RV travelers. Services they offer include:
    • Open and scan the contents of mail to PDF format.
    • Mail forwarding anywhere in the world.
    • Integrated with other services like Evernote and Bill.com.
    • Unlimited cloud storage.
    • Mobile access via iPhone or Android.
    • Deposit check via snail mail.

Each has different pricing tiers and features, so comparing based on your needs (personal use, business presence, or travel convenience) is important.

What About USPS Informed Delivery?

If you currently use a physical mailbox or PO Box, you may already know about USPS Informed Delivery—a free service offered directly by the United States Postal Service.

With Informed Delivery, you receive digital previews of letter-sized mail each morning. The system scans the exterior of your incoming mail and sends you an email or dashboard notification with grayscale images of the envelopes.

However, USPS Informed Delivery is not the same as a virtual mailbox.

  • Cost
    • USPS Informed Delivery: Free
    • Virtual Mailbox: Monthly subscription
  • Mail Handling
    • USPS Informed Delivery: View-only images.
    • Virtual Mailbox: Can open, forward, shred, or store.
  • Packages
    • USPS Informed Delivery: Limited tracking info.
    • Virtual Mailbox: Full package handling.
  • Access
    • USPS Informed Delivery: Linked to your home/PO Box.
    • Virtual Mailbox: Choose any address nationwide.
  • Storage
    • USPS Informed Delivery: No digital document storage.
    • Virtual Mailbox: Secure online storage included.

Note: Currently, USPS does not integrate Informed Delivery directly with third-party virtual mailbox providers. That means if you switch to a virtual mailbox service, your Informed Delivery will no longer show that mail—you'll instead manage everything directly through your virtual mailbox dashboard.

Who Should Use a Virtual Mailbox?

Virtual mailboxes are ideal for:

  • Business owners who want a professional address without a physical office.
  • Remote workers and digital nomads who travel frequently.
  • Property managers or investors with multiple addresses.
  • Expats who need to receive U.S. mail while abroad.
  • Individuals concerned with privacy or security.

If you regularly receive important documents or want an easy way to manage mail without being tied to one location, a virtual mailbox is a smart, modern solution.

Key Takeaways

  • Virtual mailboxes give you a real address and digital mail access from anywhere.
  • They offer scanning, forwarding, shredding, and cloud storage options.
  • Costs typically range from $10–$50/month depending on features.
  • USPS Informed Delivery provides free envelope previews but limited functionality.
  • Businesses and remote professionals benefit most from virtual mailboxes' convenience and professional appearance.

Simplify Your Business and Stay Connected Anywhere

At Fawkes Digital Marketing, we help businesses streamline operations—from secure website hosting and PCI-compliant systems to professional digital presence management. If your business relies on receiving mail, invoices, or documents remotely, integrating virtual mailbox tools into your workflow can be a simple step toward greater efficiency.