Alabama Based
Our home is Cullman, Alabama, while the platform is being built to serve communities throughout the United States.
Local Government Technology
Better technology for stronger communities.
Help residents find what they need, give employees better tools, simplify operations, and reduce the cost of disconnected government software.
Fawkes and Brilliance One bring the public website and internal operations closer together through modern websites, resident services, documents, communications, workflows, security, compliance, and a growing business operating platform built for organizations serving their communities.
Built Here. Serving Everywhere.
Alabama roots. Nationwide mission.
Brilliance One is being built in Cullman, Alabama for cities, towns, counties, public agencies, authorities, districts, and community-serving organizations across the United States.
Veteran Owned + Operated
Service, accountability, responsibility, and long-term commitment influence how we approach both the company and the technology.
Entirely U.S.-Based Team
Brilliance is built and supported by employees based in the United States.
Community Focused
Our goal is straightforward: help government spend smarter so more resources remain available for the people and communities it serves.
Spend Smarter
Software should support community services—not consume the budget for them.
Local governments can accumulate separate contracts for websites, hosting, forms, communications, document systems, scheduling, resident engagement, accessibility tools, automation, and other software.
Brilliance One is being built around a different idea: bring more of the organization into one connected operating platform and reduce unnecessary software fragmentation.
Founder Advantage
Get in earlier. Keep more of the advantage.
The Brilliance One Founder Advantage Program begins with a $10,000 Founder investment, with annual Founder renewal pricing determined by the tier in which the organization joins.
For organizations currently carrying multiple recurring software contracts, the long-term difference can be substantial.
One Connected Foundation
Fewer disconnected systems. More connected government.
A resident should not have to understand which vendor powers a city service. Employees should not have to jump between unnecessary systems to accomplish routine work.
Public Website
Departments, services, officials, meetings, notices, documents, forms, community resources, and resident information.
Resident Services
Provide clear paths for questions, service requests, applications, registrations, forms, resources, and other community interactions.
Employee Operations
Support users, employees, projects, schedules, documents, communications, internal processes, and organizational workflows.
Documents + Records
Connect public and internal information with meaningful context, ownership, organization, permissions, and audit history.
Communications
Support clearer communication between departments, employees, residents, stakeholders, and the public.
Automation
Reduce repetitive administrative work while keeping people responsible for important decisions and public outcomes.
Resident Experience
Start with the question: "What does the resident need?"
Residents normally arrive because they need information, a service, a document, an answer, or a way to contact someone. The digital experience should help them get there quickly.
Find Information
Make departments, services, contacts, office information, FAQs, notices, and community resources easier to locate.
Complete a Task
Help people find forms, applications, permits, registrations, payments, requests, and other available services.
Follow Government
Organize meetings, agendas, minutes, notices, projects, ordinances, reports, budgets, and public documents.
Use Any Device
Build public information around responsive layouts, mobile usability, readable interfaces, and straightforward interactions.
For Residents
Simple outside.
- Clear public information
- Accessible services
- Mobile-friendly experiences
- Forms and requests
- Meetings and documents
- Community resources
- Easy contact paths
For Employees
Connected inside.
- Users and permissions
- Employee information
- Documents
- Projects
- Scheduling
- Communications
- Automation
Accessibility + Public Access
Digital accessibility is now part of the government technology conversation.
The Department of Justice's Title II web accessibility rule establishes WCAG 2.1 Level AA as the technical standard for covered state and local government web content and mobile applications.
Current federal compliance dates are April 26, 2027 for state and local government entities with populations of 50,000 or more and April 26, 2028 for smaller public entities and special district governments.
Accessible Interfaces
Readable content, keyboard access, visible focus states, sufficient contrast, responsive layouts, and understandable controls.
Accessible Forms
Labels, instructions, errors, controls, and submission experiences should be usable by residents with different accessibility needs.
Accessible Documents
PDFs, agendas, minutes, applications, notices, and other public files need accessibility consideration as part of publishing.
Ongoing Governance
New content can introduce new barriers, making accessibility an ongoing operational responsibility rather than a one-time launch project.
Security + Procurement
Public-sector software has to earn public-sector trust.
Government technology decisions involve more than features. Security architecture, access controls, data handling, auditing, accessibility, vendor accountability, continuity, and procurement requirements all matter.
Role-Based Access
Control which employees and administrators can access sensitive areas and functions.
Auditability
Maintain stronger accountability around administrative actions, important changes, and system activity.
Customer Isolation
Brilliance supports dedicated customer database architecture for organizations requiring stronger separation of their operational data.
Security Roadmap
Brilliance is being developed with government procurement, independent assurance, NIST-oriented controls, and broader public-sector security requirements in mind.
Responsible AI
AI should help government without removing human accountability.
Artificial intelligence is entering communications, documents, HR, resident services, analytics, automation, and everyday staff tools.
Brilliance is building toward centralized governance that helps organizations understand which AI systems are being used, what data they can access, what they are allowed to do, and who is responsible for the use.
2027 Governance Direction
Know it. Control it. Review it. Prove it.
- AI system inventory
- Approved AI use cases
- Data classifications
- Provider restrictions
- Human oversight
- Risk assessments
- Approvals and controls
- Evidence and audit history
Our direction includes support for ISO/IEC 42001-aligned AI governance and NIST AI risk-management practices as these capabilities are completed and validated.
Easier Procurement Conversations
Give decision makers the information they need.
Technology evaluation often involves leadership, finance, procurement, IT, legal, accessibility, department heads, and the employees who will actually use the system.
Clear Scope
Define what the organization needs, which existing systems remain, what can be consolidated, and what implementation should accomplish.
Predictable Cost
Understand platform costs, implementation requirements, usage-based services, and long-term pricing before making the decision.
Security Documentation
Provide appropriate security, architecture, privacy, data-handling, access-control, continuity, and technical information during evaluation.
Implementation Plan
Establish migration, configuration, testing, training, rollout, responsibility, and ongoing support expectations.
Integration Before Replacement
Not every existing system needs to disappear.
A government may already have specialized payment, utility, GIS, court, public-safety, permitting, financial, recreation, or other systems that continue serving an important purpose.
Where practical, Brilliance can become the connected foundation around those systems rather than forcing unnecessary replacement solely for the sake of consolidation.
Payments
Utilities
GIS
Public Safety
Permitting
Finance
Records
Existing APIs
A Different Approach
Technology should make government easier to run and easier to use.
No Per-User Platform Pricing
Build around the organization rather than making every additional employee another platform-seat decision.
Public + Internal
Connect the public-facing digital experience with the deeper operational tools employees use behind it.
Built to Expand
Start with the capabilities the organization needs and add additional operational areas as requirements grow.
Community Economics
Reduce unnecessary technology overhead so more public resources can remain focused on residents, employees, infrastructure, and community priorities.
Built for Community-Serving Organizations
From hometown government to public agencies nationwide.
Cities
Towns
Counties
Municipalities
Authorities
Special Districts
Public Agencies
Utilities
Boards
Community Programs
Local Government FAQ
Questions government buyers should be asking.
Is Brilliance One only a municipal website platform?
No. Fawkes can support the public-facing website while Brilliance One provides a broader operating-platform path for internal users, documents, scheduling, projects, communications, automation, and additional operational requirements.
Does Brilliance charge per government employee?
Brilliance One does not use per-user platform pricing. Certain consumption-based services, third-party services, implementation work, or specialized requirements may have separate costs.
Can Brilliance connect with systems we already use?
Potentially. Existing systems may be linked, embedded, connected through APIs, or retained alongside Brilliance when an appropriate technical integration is available.
What are the current ADA website requirements for local government?
The Department of Justice's Title II web accessibility rule establishes WCAG 2.1 Level AA as the technical standard for covered state and local government web content and mobile applications. Current federal compliance dates are April 26, 2027 for public entities with populations of 50,000 or more and April 26, 2028 for smaller entities and special district governments, subject to the rule's requirements and exceptions.
What is the Founder Advantage Program?
The Founder Advantage Program allows qualifying early Brilliance One customers to participate at Founder pricing, beginning with a $10,000 Founder investment and ongoing Founder renewal pricing based on the tier in which the organization joins.
Does Brilliance support AI governance?
Brilliance is developing centralized AI governance capabilities intended to help organizations inventory AI use, classify data, manage approved providers and use cases, establish controls, require appropriate human oversight, maintain evidence, and support ISO/IEC 42001-aligned and NIST-oriented governance practices as those capabilities are completed and validated.
Is Brilliance GovRAMP authorized?
Not currently. Brilliance is evaluating public-sector security requirements and the appropriate path toward stronger independent assurance as the government offering develops. We do not represent certifications or authorizations as complete until they have actually been achieved.
More Industries
One platform. Many ways to serve.
Web. Hosting. Search.
Ready for a better online presence?
Fawkes helps businesses build a professional digital foundation through website design, hosting, business email, search visibility, and reputation support.
Website Design
Professional websites built around your business, services, customers, usability, and lead generation.
Web + Email Hosting
Reliable website hosting, SSL, backups, monitoring, and professional business email.
SEO + Reputation
Strengthen search visibility, local discovery, reviews, and the trust customers see when they find your business.
Custom Website Support
Non-templated. Built around your brand.
Your digital presence should feel like your business. Fawkes builds responsive WordPress websites with clear content structure, practical SEO foundations, strong visual storytelling, and simple paths for customers to take action.
Responsive Experience
Clean layouts across phones, tablets, laptops, and desktops so visitors can navigate your site with confidence.
Search-Friendly Structure
Service pages, organized content, metadata, internal links, and practical SEO setup help support long-term visibility.
Blog & Content Support
Helpful content, news, announcements, and educational articles can strengthen search visibility and keep your audience informed.
Accessibility Awareness
Accessibility considered from the foundation.
Accessibility is more than adding a plugin. We build with readability, color contrast, navigation, meaningful alternative text, responsive layouts, and semantic HTML in mind so more people can use and understand your website.
Perceivable
Readable presentation, meaningful text alternatives, and clear content structure.
Operable
Navigation and interaction patterns designed with keyboard and device accessibility in mind.
Accessibility Essentials
Practical accessibility considerations.
- Alternative text for meaningful images and media
- Color contrast and readable typography
- Responsive text and layout support
- Semantic heading and content structure
- Keyboard-friendly navigation patterns
- Clear links, buttons, labels, and focus states
Let's Talk About Your Community
Spend smarter. Serve better.
Show us the software your organization uses today, what it costs, where employees lose time, what residents struggle to find, and what you want government technology to do better.
We'll help identify what can remain, what can connect, what may be consolidated, and where Brilliance One could reduce administration and long-term software costs.